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Empathy, Verified: Help Texts Earns the HCC Badge

E.R. BurgessE.R. Burgess
August 23, 2025

Help Texts partnered with Credtent to verify that our support messages are written by real people—not AI. Earning the Certified Human-Composed Creation (HCC) Badge helped us remove doubt, speed up partner approvals, and keep the focus on care. Read the full case study here or below.

About the Author

E.R. Burgess

E.R. Burgess

Contributor on AI, ethics, and creator rights.

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